In this world of fast demand there is a need for a quick response, even with your B2B (business to business) loyalty response. That is why Fulcrum Suspensions turned to customer engagement solution experts IQ Gecko.
With IQ Gecko, Fulcrum can rewards their retailers via a completely secure portal login. The retailer redeems their points for items such as Gift Cards, Luggage and White Goods 24-hours a day via the Fulcrum branded Rewards Store.
The benefits of customer control and convenience while allowing the retailer to choose their own reward means that Fulcrum can focus on what they do best while knowing that their customers are their to support them as well.