Which POS brands do you support?
IQ Gecko supports every Point-of-Sale brand. Real-time transactional data from every Point-of-Sale located in one single data cloud. This is very exciting news for those using a mix of systems. Reports, analytics, dashboards and automated marketing are now centralised and easier. We integrate directly to Z Software and also connect with; Finchcorp, Uniwell, iVida, Fedelta, LotusPOS, iPOS, Triniteq, and Starrtec. Don’t worry if your POS brand isn’t listed as our SaleGrabber popup and tablet technologies allow for real-time interface syncing with 99% of POS systems worldwide (we’ll just round that up to 100%).
Who owns the customer data?
Your Customers = Your Data. Unlike many competitors, we don’t use, sell, rent, or otherwise compromise your data or your clients’ information. We believe your data is your asset - and there’s no reason to give that asset away to a solution provider. If you ever decide to leave (though we’re confident you’ll stay), you can export all of your data, including member details, points, transactions, and more. Once your data is safely exported, IQ Gecko will securely delete it from our platform.
How does IQ Gecko boost sales?
IQ Gecko captures multiple customer touch-points for seamless real-time marketing automation, all accessible through an intuitive dashboard. With up-to-the-minute insights at your fingertips, you’re empowered to launch impactful campaigns and maximise the value of each sale. Each transaction provides valuable data to inform and enhance future campaigns, driving continuous growth.
How can we improve marketing?
Enhance your business, buying group, or franchise marketing with a platform that empowers you to create brand-consistent campaigns, customised with precise local details to strengthen both global cohesion and local relevance. Learn more in this quick 60-second video (copy and paste link): www.youtube.com/watch?v=zfTjQwUbnhY
Does IQ Gecko offer a scalable solution?
The IQ Gecko platform and its modules are highly scalable and adaptable, making them an ideal software solution for businesses ranging from a single location to 1,000 or more. We bring specialised expertise in working with buying groups, franchise organisations, associations, and marketplaces. Our technology is purpose-built to support sustained success and growth.
What are the IQ Gecko modules?
Some of our integrated modules include seamless POS interfacing (supporting all POS brands), mobile apps, loyalty programs, gift cards, eGift cards, eWallets, eCommerce, Click&Collect, Order@Table, reporting, analytics, AI, and marketing automation features. Each of these modules provides real-time, detailed performance tracking and aggregated data, empowering you to monitor, analyse, and strategise for the growth of your entire network.
What business sectors do you support?
IQ Gecko offers proven solutions for a wide range of business sectors, including associations, local communities (shop local), buying groups, franchises, marketplaces, hospitality, retail, pharmacy, sports & leisure, brand loyalty, B2B and staff loyalty + more. Share the details of your business with us, and we’ll provide strategic, resilient, and forward-thinking solutions tailored to your needs.
How do I create customer engagement?
In collaboration with your marketing team or agency, we integrate essential customer engagement components into a unified, powerful platform. This includes loyalty and gift card programs, digital ordering, mobile apps, third-party delivery, marketplace management, CRM, multi-channel campaigns, automated marketing, and more.
How is IQ Gecko different from others?
While some companies may offer parts of what IQ Gecko delivers, no other provider offers our complete suite of solutions. At IQ Gecko, we believe your data is truly yours - covering all transactional details from in-store, online, and cloud touch-points (POS, app, eStore, etc.), with real-time integrations for automated marketing and reporting. IQ Gecko is uniquely positioned by continuously investing in cutting-edge technologies like posIQ to drive innovation. To learn more about posIQ, check out this brief 90-second video (copy and paste link): www.youtube.com/watch?v=KnPGyG-LEqY
How long has IQ Gecko been in business?
Founded on March 29, 2001 - the same year as the first Apple iPod and Microsoft Xbox, IQ Gecko is less of a start-up and more of an established innovator. With over 20 years of experience, you can trust in our stability and expertise. IQ Information Technology Pty Limited, trading as IQ Gecko ABN: 73 096 280 376 D-U-N-S® Number: 741324685
Is IQ Gecko insured?
Yes, IQ Gecko is fully underwritten by Lloyd's through CFC and our local GSA brokers. Our insurance coverage includes Professional Liability, Network Security & Privacy Liability, Cyber Incident Response, Cyber Crime, System Damage and Business Interruption, General Liability, Loss Mitigation, Reputation and Brand Protection, as well as Court Attendance Costs. This comprehensive coverage ensures both your peace of mind and ours, offering comfort and confidence in our operations.
What hours does IQ Gecko work?
Though our usual hours are Monday to Friday, 8 a.m. to 4 p.m., feel free to reach out anytime - chances are, we’ll pick up. In fact, nine times out of ten, you’ll speak directly with one of the owners. We’re a bit old-school like that. Connect with us online, by phone, or drop by the office. We might be wearing Hawaiian shirts and sneakers, but we’re here to help. You can also use our contact form (copy and paste link): www.iqgecko.com.au/contact-form
Four easy onboarding steps.
Time-tested and proven Business, Buying and Franchise Group onboarding workflows.
