Restaurant.

Leverage a loyalty and marketing program that rewards guests with personalised experiences that drive participation across multiple channels.

Restaurant loyalty challenges.

Customers now expect restaurants to deliver personalised offers and to provide easy interactions while dining in or ordering through the app for pick up or delivery.

The high expectation means that restaurants need to standout with experiences that nurture customers through a restaurant loyalty program to turn anonymous buyers into brand super-fans. 

A customised restaurant reward program ensures the delivery of  the perfect message over the correct channel at the right time.

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Loyalty programs accelerates your restaurant performance.

The IQ Gecko suite of solutions and services helps create world-class restaurant loyalty programs that build 1:1 relationships and rewards guests with personalised experiences and offers that drive lifetime value and increased sales.

IQ Gecko loyalty.

DELIVERING CUSTOMISED RESTAURANT LOYALTY PROGRAMS THAT SUPERCHARGES EVERY CUSTOMER EXPERIENCE.  

Elevating the customer experience with IQ Gecko loyalty provides restaurants with a complete loyalty program management..

With customer acquisition tools, marketing campaign automation, automated rewards and data analytics, .IQ Gecko makes it easy to engage guests with seamless in-store, online and in-app experiences.

IQ Gecko rewards.

GENERATE AND DELIVER MARKETING OFFERS IN REAL-TIME BASED ON DYNAMIC MEMBER PROFILES. 

Restaurant marketing that enhances customer loyalty and retention strategies with personalised in-store, online and app incentives.

Customer engagement and reward verification/gratification take place without delay in-store @ the POS and online.

IQ Genius automation.

MAKE HIGH-IMPACT AND PERSONALISED MARKETING EASY WITH THE IQ GENIUS AI ENGINE THAT ELEVATES THE CUSTOMER EXPERIENCE. 

Unlock your customer data with an automate AI-powered restaurant loyalty program that continually adapts based on each individual customer journey.

Create 1:1 campaigns easily by choosing from real-time, AI-defined customer segments to optimise the right channel, time and day to deliver your customer loyalty program marketing offers.

Customer experience.

ELEVATE EVERY CUSTOMER JOURNEY WITH SEAMLESSLY INTERFACED RESTAURANT ENGAGEMENTS AND REWARDS. 

Differentiate your brand with omni-channel experiences complete with inter-connected POS interface, loyalty mobility, Gift Card, eGift Card and eCommerce solutions that deliver a modern restaurant customer loyalty program experience.

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Australia's largest coffee franchise turned to local technologists.

As a loyalty technology company, IQ Gecko worked with a team to design a bespoke loyalty solution specifically for Australia's largest coffee franchise - Gloria Jean's Coffees.

Interfacing with every brand of franchisee POS ensured that monthly sales commissions were both accurate and in a common data set.  

Cutting-edge contactless RFID cards meant that the GJC group were leading the loyalty pack locally and internationally..

With the assistance of IQ Gecko, Gloria Jean's Coffees exceeded all expectations when they grew their membership by an average of 7,000+ members per day which led to a $163.5 million franchise sale.

Gloria Jean's Coffees restaurant loyalty program statistics.

Interfacing with every franchisee POS brand gave GJC both a common data set across all locations along with the 1:1 customer insights needed to grow membership from zero to over 250+ thousand in only 3 years.

The combination of very accurate daily, weekly, monthly and annual franchisee turnover plus invaluable membership data created international interest in the brand which was purchased by the Retail Food Group for $163.5 million.

We help companies grow.

We help companies grow by focusing on capturing and automating the customised interactions that power and personalise customer experiences.

Why do we focus on experience?  Because experiences are key components of a holistic solution that impacts your customers and your business.

And we know experiences drive businesses growth and faster revenue which increases both the customer lifetime value and your business value.

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KNOW WHO BOUGHT WHAT

Know exactly what your customer purchased, how much they spent, how many points were earned or used, when the shopped and at which location.