IQ Info Tech.
We do I.T. and we do IT great.
Seamless loyalty depends on reliable I.T. and systems.
Our clients depend on us to assist in providing services and solutions that empower them to work productively and efficiently now and into the future.
With national coverage we can assist in all your 'hands-on' loyalty requirements including:
✓ posIQ installation and training.
✓ ScanForward server software.
✓ On-site data cabling and WiFi.
✓ On-site networking services.
✓ Remote hardware, software and network services.
About IQ Information Technology.
WE ARE LOYALTY-FOCUSED I.T. INSTALLATION AND SUPPORT.
IQ Info Tech is part of the IQ Gecko loyalty technology team that works collaboratively to ensure customers of all types and sizes have access to leading I.T. solutions tailored to meet their needs.
We pride ourselves in maintaining an approachable, personal and hands-on relationship with our customers. Ensuring while we provide all the support necessary to keep their businesses running smoothly, we also understand the value of service without distraction, so customers see and hear from us as much (or as little) as they would like.
Our ability to provide leading products and services is due in no small part to dedicated relationships with our technology partners and vendors.
We work closely together with technology and customer stake-holders ensuring our expertise and knowledge complement each other, to provide a rich and diverse set of skills and services that maximise optimum multi-platform benefits.
Specialists in everything to do with loyalty and technology.
FROM CONCEPT TO DESIGN TO ON-SITE STRUCTURED INSTALLATION.
All businesses benefit from a stable loyalty technology design and infrastructure.
From brand new to re-new, we assist from the ground up designing of loyalty solutions that will grow with you, or we can help in reinvigorating tired, outdated or neglected infrastructure to support your business growth now and into the future.
Whether a restaurant, retail chain, convenience store, petrol station, bottle shop or in another retail segment, we provide remote, onsite, on demand and fully managed loyalty technology solutions, services and support.
All businesses benefit from a stable I.T. design and infrastructure. We can help you from the ground up designing solutions that will grow with you, or we can help in reinvigorating tired, outdated or neglected infrastructure to support your business growth now and into the future.
Through established relationships with dedicated partners we provide loyalty technology services throughout Australasia.
Loyalty is I.T. critical
Businesses depend on their IT systems, so we understand by extension, they depend on us to help provide the services and solutions that empower them to work productively and efficiently now and into the future.
We are unreservedly committed to customer satisfaction and take pride in our passion for technology and service.
As loyalty requires interconnected technologies, IQ Info Tech even offers ever-expanding demand support for all I.T. equipment and network failures, to fully managed IT systems.
By working collaboratively and providing business consultations on the direction your technology team (and stack), we are confident in our ability to help you do I.T.
The IQ Information Technology team delivered, installed and trained store managers on the POS-interfaced posIQ devices across NSW, QLD and ACT.
Customer I.T. Experience Statistics.
67% of customers said that friendly representatives are crucial in providing excellent support.
77% of customers are more likely to share a positive experience with brands.
In 2020 the customer experience management market was valued at $7.6 billion.
From Unorganised to Designed to Structured.