๐๐ณย ๐ฌ๐ผ๐ย ๐๐ฒ๐ฎ๐๐ฒย ๐ ๐ฒโฆ ๐๐ฎ๐ปย ๐ย ๐๐ผ๐บ๐ฒย ๐ง๐ผ๐ผ?
- Michael Rebiffe
- Jun 15
- 2 min read
Updated: Jun 16
๐๐ฉ๐ข๐ตย ๐ข๐ต๐ต๐ณ๐ช๐ต๐ช๐ฐ๐ฏย ๐ณ๐ฆ๐ข๐ญ๐ญ๐บย ๐ฎ๐ฆ๐ข๐ฏ๐ดย ๐ง๐ฐ๐ณย ๐บ๐ฐ๐ถ๐ณย ๐ญ๐ฐ๐บ๐ข๐ญ๐ต๐บย ๐ฑ๐ณ๐ฐ๐จ๐ณ๐ข๐ฎ.
It might be a great โMental As Anythingโ song, but in loyalty, โleavingโ is the last thing you want to hear. When members start opting out, it's a red flag - and a sign something needs to change.
Yes, people's lives evolve. But more often than not, itโs your program - or your business - thatโs lost relevance.
If attrition is rising, ask yourself: ๐๐ฉ๐ข๐ตโ๐ดย ๐ณ๐ฆ๐ข๐ญ๐ญ๐บย ๐ค๐ฉ๐ข๐ฏ๐จ๐ฆ๐ฅ? And more importantly: ๐๐ฉ๐ข๐ตย ๐ฏ๐ฐ๐ธ?
๐ฆ๐๐ผ๐ฝ. ๐ฅ๐ฒ๐๐ถ๐ฒ๐. ๐ฅ๐ฒ๐ฏ๐๐ถ๐น๐ฑ.
If your loyalty program is underperforming, a proper review isnโt just helpful - itโs essential. Doing the same thing will only get you the same results.
At IQ Gecko, weโre not an agency - weโre a loyalty tech stack provider. We work with internal teams and agencies to deliver powerful, cost-effective tools that drive real loyalty results.
Agencies like Loyalty & Reward Co., Tortoise & Hare, ThinkWink and Ellipsis can all help refine strategy - but they come at a cost. The real question is: Can you afford not to evolve?
๐๐ผ๐๐ฎ๐น๐๐ย ๐ง๐ต๐ฎ๐ย ๐๐ฒ๐น๐ถ๐๐ฒ๐ฟ๐
A good loyalty program drives more than engagement. It grows revenue. IQ Gecko data shows loyalty members spend ๐๐% ๐บ๐ผ๐ฟ๐ฒย ๐๐ต๐ฎ๐ปย ๐ป๐ผ๐ป-๐บ๐ฒ๐บ๐ฏ๐ฒ๐ฟ๐ย - so your program can pay for itself, and then some.
But thereโs even more value behind the scenes.
๐ฌ๐ผ๐๐ฟย ๐๐ฎ๐๐ฎ๐ฏ๐ฎ๐๐ฒย ๐๐ย ๐ฎ๐ปย ๐๐๐๐ฒ๐
Loyalty programs arenโt just marketing - they're long-term business assets. When we scaled ToysโRโUs Australia's program from zero to 500,000 members, the database alone was valued between ๐จ๐ฆ๐ย $๐๐ ย ๐ฎ๐ป๐ฑย $๐๐ .
In fact, the airline loyalty programs for Qantas, United, Delta, American and even Air Canada are worth up to ๐๐ ย ๐บ๐ผ๐ฟ๐ฒย than the airlines themselves.
So as you grow your loyalty program, you're not just increasing sales - youโre building long-term enterprise value.
๐ก๐ฒ๐ฒ๐ฑย ๐ต๐ฒ๐น๐ฝย ๐ฎ๐๐๐ฒ๐๐๐ถ๐ป๐ดย ๐๐ผ๐๐ฟย ๐น๐ผ๐๐ฎ๐น๐๐ย ๐๐๐ฎ๐ฐ๐ธย - ๐ผ๐ฟย ๐๐ฎ๐ป๐ย ๐๐ผย ๐ด๐ฟ๐ผ๐ย ๐ถ๐๐ย ๐ถ๐บ๐ฝ๐ฎ๐ฐ๐ย ๐ฎ๐ป๐ฑย ๐๐ฎ๐น๐๐ฒ?
๐ย IQ Gecko can provide the tech to make it happen, and connect you with partners who can help you refine your strategy. ย
๐๐ฒ๐'๐ย ๐๐ฎ๐น๐ธ.ย Book an complimentary IQ Gecko strategy call today โย www.iqgecko.com.au/contact-form
Kommentare