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Case Study:
Gladesville Pharmacy
The Requirement
As a business leader, Gladesville Pharmacy local pharmacy wanted to acknowledge and reward their community members with an easy to use loyalty program.
With the ongoing success of LoyaltyPad, Gladesville Pharmacy continues to build their fantastic community loyalty success.
Watch this 1-minute testimonial from Peter Hoggard - Gladesville Pharmacy head pharmacists and owner.
The Solution
Overview: As the pharmacy uses cash registers with no interface capabilities, IQ Gecko supplied the loyalty solution - including LoyaltyPad to give Gladesville Pharmacy real-time inclusive out-of-store and on-the-floor customer loyalty and gift-card engagement.
A branded web page for in-store customer registration and one click ‘Gratitude Emails’ makes loyalty transactions quick and engaging communication emails immediate.
Specifics: Strategically working with every register to ensure that every loyalty transaction is captured as easy as scanning a card and pressing a button.
The customer registration portal is a pre-logged web page ready to enter in new loyalty member details.
Workflow: After collecting their card in-store and registering either in-store or online, the member earns points by by the clerk scanning their cards and entering in the sales value.
The workflow gives the clerk the option to send a gratitude email and upload the basket data to the StickyFeet loyalty cloud for marketing and reporting.
Pharmacy Loyalty
In every community, people seek value - trust - connection.
IQ Gecko’s Pharmacy Loyalty gives pharmacies a way to reward customers with personal, meaningful experiences.
Designed for regulated healthcare retail - with compliance built in.
√ No points for prescriptions.
√ No unnecessary script data stored.
√ Smarter campaigns.
√ Better engagement.
√ Loyalty that works for pharmacy.
Out-of-store and on-the-floor loyalty in your hands.
Don’t let the name LoyaltyPad fool you.
Because LoyaltyPad is web-based it works perfectly on any Smart-Phone, Tablet, Computer or Web Browser.
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