Overview: Always one to improve on the status quo, IQ Gecko proposed, and was requested to
create, a touch screen charge card solution based on the Android platform.
Specifics: The touch-screen tablet solution displayed the members name and company along with their preferred loyalty campaign (Best Western, Qantas or FlyBuys). The clerk can segment
the sale costs to categories including; Room, Room Service, Restaurant, etc.
The customer reviews the transaction and signs on the screen. The IQ Gecko tablet prints the receipt to the blue-tooth connected printer while also emailing it to the customer and their specified company account administration in real-time.
When in idle mode the tablet becomes a customer facing digital signage marketing tool with Best Western Hotels able to remotely ‘drag and drop’ relevant images and videos specific to each hotel location.
Workflow: The corporate card is swiped through the mag-stripe reader attached to the tablet and the step-by-step workflow includes the customer signature, points, receipt and email.
All transactional data is captured in real-time via IQ Gecko servers. Transactions are uploaded to the Best Western account servers on a nightly basis.